Industries We Serve

Industry-Specific Software, Web & AI Solutions

Generic tech gets generic results. Our industry-specific software, websites, mobile apps and AI tools are designed around the real workflows of hotels, insurers, schools, field service teams and manufacturers, for businesses in Sri Lanka, Australia, India and beyond.

200+ Projects delivered
50+ Clients worldwide
6+ Years of delivery
5 Core industries

Technology that speaks your industry's language

Every industry runs on its own rules: booking windows and seasonal rates in hospitality, claims and compliance in insurance, timetables and fee cycles in education, proof of service in facility management, and dealer networks in manufacturing.

Microweb Global is a software development company in Sri Lanka that builds around those realities. Our in-house team combines web development, custom software, mobile apps, AI and SEO, so your platform is designed for your sector from day one, not adapted from a template.

At a glance

Five industries. One in-house team.

01

Hospitality & Travel

Hotel, villa and resort websites, booking journeys and online ordering that drive direct revenue.

02

Insurance & Finance

AI chatbots, CRM, lead pipelines and secure payment and settlement systems.

03

Education

School management systems, student and parent portals, and institutional websites.

04

Field Services

Operations software for cleaning and facility teams, plus on-demand service marketplaces.

05

Manufacturing

Distribution, dealer loyalty and product authentication platforms for manufacturers.

01 · Hospitality & Travel

Hotel & Villa Website Development That Wins Direct Bookings

Every booking that goes through an OTA costs you commission. We build fast, photography-led websites for hotels, villas and holiday homes, with clear room and package showcases, booking enquiries and local SEO, so travellers find you and book with you directly. For hotel restaurants and F&B brands, we also build eCommerce and online ordering platforms.

What we build for hospitality

Hotel & resort websites Villa & holiday home sites Booking engine integration Online food & cake ordering Hospitality SEO Mobile-first guest journeys
Plan my hotel website
Proof in practice

Websites for hotels, villas and holiday homes across Sri Lanka

Recent projects include The Paddocks by ForestPark, a luxury farm-stay villa in Dambulla; Ramboda Falls Hotel, overlooking the iconic waterfall; and Lake Gama, a private holiday home in Kimbissa. Each one is designed to make guests feel the place before they arrive.

  • Immersive, photography-first property storytelling
  • Mobile-first design for guests on the move
  • Clear paths to enquire and book

02 · Insurance & Financial Services

AI Chatbots, CRM & Software for Insurance and Finance

Insurers and financial firms answer the same questions thousands of times: policy details, claim status, product comparisons. We build AI assistants, CRM and lead pipelines, and secure payment and settlement systems that take that load off your team without compromising compliance or customer trust.

What we build for insurance & finance

AI customer service chatbots CRM & lead management Claims & policy portals Payment gateway integration Automated settlements Financial dashboards
Talk to us about AI for insurance
Proof in practice

An AI assistant for a leading Sri Lankan insurer

We deployed a website-embedded AI chatbot for an insurer with an island-wide branch network. It answers policy, claims and financial-report questions in natural language, accepts voice input, and pushes qualified leads straight into a live CRM dashboard for the sales team.

  • 24/7 answers to routine policy and claims queries
  • Automatic lead capture and qualification
  • Built-in escalation to human agents for sensitive cases

03 · Education

School Management Systems & Education Website Development

Schools and campuses run on enrolments, attendance, exams and fee cycles, and parents now expect instant updates. We build school management software, student and parent portals, and modern institutional websites that make information easy to find for students, parents and staff.

What we build for education

School management systems Multi-campus SaaS platforms Fee invoicing & payments Exam results & report cards Parent notifications Institutional websites
Digitise my school
Proof in practice

A multi-school SaaS platform and a full website revamp

We built a production-grade, multi-tenant school management platform used by schools across India, covering enrolment, daily attendance, exam results, fee collection and real-time parent alerts. In Sri Lanka, we revamped the complete website portfolio of a leading education institution.

  • New schools set up in hours, not weeks
  • One dashboard across every campus
  • Alerts via WhatsApp, SMS, email and push

04 · Field Services & Facility Management

Field Service & Cleaning Operations Management Software

When your team works across dozens of sites, paper checklists and phone calls don't scale. We build mobile-first operations platforms with scheduling, GPS-verified check-ins, digital checklists, photo proof of service and client portals, plus on-demand booking marketplaces for home and facility services.

What we build for field services

Staff scheduling & dispatch GPS check-in & job tracking Digital checklists & photo proof Client portals & ticketing Accounting integrations On-demand service marketplaces
Streamline my operations
Proof in practice

A cleaning operations platform for an Australian provider

A mobile-first platform that replaced manual scheduling and paper checklists across multiple venues. Cleaners check in with GPS and upload before-and-after photos, supervisors approve work before payment, and clients track jobs and raise tickets in real time. We also built an on-demand home services marketplace in India with smart provider matching and automated payouts.

  • Proof of service on every job
  • Supervisor approval before payment
  • Syncs with Xero, QuickBooks and MYOB

05 · Manufacturing & Distribution

Distribution, Loyalty & Product Authentication Software for Manufacturers

Manufacturers selling through dealers, electricians and field sales teams need one source of truth. We build role-based distribution platforms, loyalty programmes, BOQ and collections tracking, and product authentication tools that protect your brand from counterfeits.

What we build for manufacturers

Distribution & dealer management Loyalty & rewards engines Sales collection tracking Inventory & product catalogues Product authentication Audit logs & reporting
Modernise my distribution
Proof in practice

A distribution and loyalty platform for a Sri Lankan manufacturer

We built a role-based enterprise platform covering inventory, BOQ distribution, electrician registration and approvals, sales-executive collections and a configurable loyalty engine, all with full audit logging. For a Sri Lankan corporate group, we built a genuine-product authentication web app that lets customers verify what they buy.

  • Granular access for admins, stores, area managers and sales
  • Bulk CSV product and bank uploads
  • Automated reports replacing manual tracking

Why Microweb Global

Why businesses choose us for industry-specific software

Off-the-shelf tools force your team to work around the software. We do it the other way round.

01

Domain-first discovery

Before we design anything, we map your industry's workflows, users and rules, so the platform fits how your business actually runs.

02

One in-house team

Web, software, mobile, AI and SEO specialists under one roof. No subcontracting and no hand-off gaps between agencies.

03

Global delivery, local insight

Headquartered in Sri Lanka and delivering for clients in Australia, India, the UK and the UAE, with working hours that overlap AEST and GMT.

04

Built to rank and convert

Every website and platform ships with technical SEO, fast load times and clear calls to action, so it brings in customers, not just traffic.

FAQ

Questions about industry solutions

Not sure which solution fits your sector? Book a free 30-minute call and we'll map out the options with you, with no obligation.

Book a Free Consultation
Which industries does Microweb Global specialise in?

Our core industries are hospitality and travel, insurance and financial services, education, field services and facility management, and manufacturing and distribution. We also deliver custom web, software, mobile and AI projects for retail, startups and professional services.

Do you build custom solutions or use ready-made templates?

Every platform is designed around your workflows. We reuse proven components where they speed up delivery, but the data model, user roles and features are built for your business and your industry's rules.

Do you work with businesses outside Sri Lanka?

Yes. We deliver for clients in Australia, India, the UK and the UAE as well as Sri Lanka. We collaborate over Slack, Zoom and Jira, and our working hours overlap comfortably with Australian and UK time zones.

How long does an industry-specific project take?

It depends on scope. A hospitality website is a much shorter project than a multi-role operations platform. After a discovery call we give you a clear roadmap with milestones and a fixed-price quote, so there are no surprises.

How do you handle data security and compliance?

We design with your sector's obligations in mind from day one, including role-based access control, audit logging, encrypted data and secure payment integrations, and we align the build with the privacy rules of the country you operate in.

My industry isn't listed. Can you still help?

Very likely. Our team has delivered across many sectors, and the same discovery-led approach applies to yours. Tell us about your business and we'll show you what's possible.